At South42, we are committed to safeguarding the privacy and personal data of all our website visitors, clients, and guests. This privacy policy outlines how we collect, process, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Please take the time to carefully read this policy to understand how we handle your data.

1. What Personal Data We Collect and Why

We collect personal data only when voluntarily provided by you, including (but not limited to):

  • Full name

  • Email address

  • Contact details

  • Booking information

  • CVs or employment applications

  • Preferences related to accommodation or newsletter subscriptions

We may also collect data through third-party platforms (e.g. Google, Facebook, LinkedIn) if you choose to register or log in via those services. This includes only the information you have agreed to share with us.

Purposes of data collection:

  • To respond to your inquiries

  • To process bookings and offer accommodation services

  • To personalize your experience

  • To improve our website and services

  • For legal, administrative, or security-related purposes

2. Automatic Data Collection

We may automatically collect certain technical data during your visit:

  • IP address

  • Browser type and version

  • Pages visited

  • Referring website

  • Time spent on pages

3. Cookies and Tracking Technologies

We use cookies, Google Analytics, and web beacons to analyze website usage, improve performance, and tailor user experiences.

Types of Cookies Used:

  • Performance Cookies – for browser compatibility and faster loading

  • Preference Cookies – storing language or layout choices

  • Analytics Cookies – tracking site usage anonymously (deleted after 2 years)

  • Feedback Cookies – controlling how often users are asked to leave reviews

  • Social Media Cookies – facilitating content sharing

You can modify your cookie preferences via your browser settings or opt out using tools such as: www.allaboutcookies.org or Google’s opt-out add-on.

4. Location-Based Data

We may use geolocation data (where permitted) to provide content relevant to your region.

5. Newsletters and Communications

If you subscribe to our newsletter:

  • Your email will be securely stored via our third-party provider (e.g. Mailchimp)

  • You can unsubscribe at any time

  • Users under 16 must have parental consent

6. Contact Forms and Emails

When you contact us through forms or email links:

  • The data you submit is used solely to respond to your message

  • Emails are securely transmitted using SHA-2 encryption over SMTP

  • No data is stored in the website database

7. Data Retention

We retain your data only for as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal obligations

  • To manage legal claims or disputes

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us at reservations@south42.gr.

9. Data Sharing and Third Parties

We do not sell your data. Your data will never be shared with unaffiliated third parties unless:

  • Required by law

  • You give explicit consent

  • Necessary to fulfill services (e.g., payment providers)

In rare events such as a company merger, acquisition, or legal obligation, data may be shared in compliance with applicable laws.

10. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware that data has been collected inadvertently, it will be deleted immediately.

11. Data Security

We implement appropriate technical and organizational safeguards to protect your data. While we take every reasonable step, we cannot guarantee absolute security for data transmitted over the Internet.

12. Data Breaches

In the event of a data breach involving your personal information, we will notify affected users within 72 hours, in line with GDPR obligations.

13. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content.

14. Professional Services

We may collect data from clients or third parties during the provision of professional services (e.g. hospitality partnerships, B2B clients). All such actions comply with EU and Greek data protection laws.

15. Policy Updates

We review and update this privacy policy periodically. Significant changes will be announced on our website or via email (if applicable).

Last updated: 23/09/2025

16. Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your data rights, please contact:

South42 Management
Email: reservations@south42.gr
Address: Dimarxou Aggelou Metaxa Ave 42 Glyfada, Greece

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